Términos y condiciones

Términos y condiciones para Crowdswap Inc. (Dondo)

Effective Date: August 4, 2024

Welcome to Dondo, a service provided by Crowdswap Inc. ("Dondo", "we", "us", or "our"). By accessing or using our website at dondo.com (the "Website") and related services (collectively referred to as the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you must discontinue use of the Services immediately.

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. You further agree to comply with any posted guidelines or rules applicable to specific features of our Services. These guidelines are incorporated into these Terms by reference. We reserve the right to modify or update these Terms at any time, and such changes will be effective immediately upon posting. Your continued use of the Services following the posting of any changes constitutes your acceptance of those changes.

2. Eligibility

To use our Services, you must be at least 18 years old. By using the Services, you confirm that you meet this eligibility requirement and that the information you provide is truthful and accurate. If you are using our Services on behalf of a company or legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Services Provided

Dondo provides AI-powered e-commerce listing optimization tools designed to help businesses create, optimize, and deploy product listings across multiple e-commerce platforms such as Amazon, eBay, and Shopify. Our Services include, but are not limited to:

  • AI-Powered Listing Optimization: Automatically enhance product titles, descriptions, and images for better SEO performance and higher conversion rates.
  • Multichannel Deployment: Sync product listings across various e-commerce platforms for consistent visibility and performance.
  • SEO Insights: Improve search engine rankings with data-driven insights.
  • AI-Generated Social Media Posts: Automatically generate optimized social media content for better engagement.

Disclaimer of Results

While Dondo provides tools to optimize and improve your e-commerce listings, we do not guarantee the success or performance of any optimized listing. The success of any product listing depends on numerous factors beyond our control, including market conditions, product quality, and user input. Therefore, users assume full responsibility for the performance of their product listings, and Dondo shall not be liable for any lack of results.

4. Account Registration and Responsibilities

To access certain features of the Services, you may be required to register for an account. By registering an account with Dondo, you agree to:

  • Provide accurate, complete, and up-to-date information during the registration process.
  • Maintain the security of your account login credentials and restrict access to your account.
  • Accept responsibility for all activities and actions that occur under your account.

You agree to notify us immediately if you suspect any unauthorized use of your account or any breach of security. We are not liable for any losses or damages arising from your failure to safeguard your account information.

5. Subscription and Billing

Subscription Model

Dondo operates on a subscription-based pricing model with various tiers that grant different levels of access to the Services. You will have access to the Services according to the features of the subscription tier you select.

Billing Period and Plan Changes

Your subscription will be billed on a recurring basis according to your chosen plan (monthly or annually). You may cancel or change your subscription plan at any time, but any changes will take effect at the start of the next billing period. You will continue to have access to the Services under your current plan until the end of the paid billing cycle.

Taxes

You are responsible for any applicable taxes associated with your use of the Services. Where required by law, we will collect and remit sales tax on your behalf, based on the billing information you provide.

6. User License and Restrictions

Dondo grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your internal business purposes, subject to these Terms. You agree not to:

  • Copy, modify, distribute, or create derivative works based on the Services.
  • Resell, sublicense, or otherwise transfer access to the Services to any third party.
  • Reverse-engineer, decompile, or attempt to extract the source code of the Services, unless expressly permitted by applicable law.
  • Use the Services for any illegal or unauthorized purpose.

We reserve the right to suspend or terminate your access to the Services at any time if we believe you have violated these Terms or are engaging in behavior that is harmful to the Services or other users.

7. Intellectual Property

All content and materials included on the Website and in the Services, including but not limited to text, graphics, logos, images, software, and trademarks, are the property of Dondo or its licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted no right or license to use any of Dondo's intellectual property, except as expressly provided in these Terms.

You retain ownership of any content, data, or materials that you upload or create using our Services. By using the Services, you grant Dondo a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display your content solely for the purpose of providing the Services.

Similarity of Content

Due to the nature of artificial intelligence and the Services, the output generated by Dondo may not be unique, and other users may receive similar content. We are not responsible for ensuring that content produced for one user is different from content produced for another user. Any resemblance to content generated for another user is purely coincidental and does not constitute a breach of our obligations to you.

8. Copyright and Content Ownership

You may not use the Services to infringe on the copyright or intellectual property rights of others. Dondo respects the intellectual property rights of others and expects its users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify us immediately, and we will take appropriate action.

Users are solely responsible for ensuring that any content they submit to or generate using Dondo's Services does not violate copyright laws or any third-party rights.

9. Data Privacy and Security

Your use of the Services is subject to Dondo's Privacy Policy, which explains how we collect, use, and protect your personal data. You can view our Privacy Policy here. By using the Services, you consent to the collection and use of your personal data as described in the Privacy Policy.

10. Termination and Suspension

We reserve the right to terminate or suspend your access to the Services, without prior notice or liability, for any reason, including but not limited to:

  • Violation of these Terms.
  • Engaging in any fraudulent or harmful activities.
  • Failure to make required payments.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property rights, disclaimers, indemnities, and limitations of liability.

11. Disclaimers of Warranties

The Services are provided "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.

We do not warrant that the Services will meet your specific requirements, be uninterrupted, error-free, or completely secure. You use the Services at your own risk and are solely responsible for any damage to your computer system or loss of data that results from using the Services.

12. Limitation of Liability

To the fullest extent permitted by law, Dondo, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from or related to your use of the Services, even if Dondo has been advised of the possibility of such damages.

In no event shall Dondo's total liability for any claims arising out of or related to these Terms or your use of the Services exceed the amount you paid to Dondo in the 12 months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Dondo, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your violation of any third-party rights, including intellectual property rights or privacy rights.

14. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by Dondo. We are not responsible for the content, privacy practices, or security of any third-party websites or services. Your use of third-party websites or services is at your own risk, and you should review their terms and policies before engaging with them.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the federal or state courts located in Wilmington, Delaware, and you consent to the jurisdiction and venue of such courts.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of the Services following the posting of the revised Terms signifies your acceptance of the changes. It is your responsibility to review the Terms periodically for any updates.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: parker@dondo.com

Address: 6640 Southwest Admiral Way, Seattle, Washington 98116, United States

Phone: +1 805-458-7943

Thank you for choosing Dondo!