Privacy Policy

Effective Date: August 4, 2024

1. Introduction

Dondo, a service provided by Crowdswap Inc. ("Dondo," "we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services ("Services"), including:

  • Visiting our website at dondo.com or any of our websites that link to this Privacy Policy
  • Using our AI-powered e-commerce listing services, including any mobile applications, APIs, and social media
  • Engaging with us in other related ways, including through sales, marketing, or events

This policy is designed to comply with privacy regulations in the United States (including California) and the European Economic Zone. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Contact Information

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

  • Email: parker@dondo.com
  • Address: 6640 Southwest Admiral Way, Seattle, Washington 98116, United States
  • Phone: +1 805-458-7943

3. Information We Collect

We collect several types of information for various purposes to provide and improve our Services to you:

3.1 Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information
  • Usage data (such as IP address, browser type, and operating system)

3.2 Usage Data

We may also collect information on how the Services are accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

4. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Services
  • To notify you about changes to our Services
  • To allow you to participate in interactive features of our Services when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Services
  • To monitor the usage of our Services
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer

5. Legal Bases for Processing (EU/CH/UK Users)

For users in the European Union, we process your personal data under the following legal bases:

  • Consent: You have given us consent to process your personal data for a specific purpose
  • Contract: Processing is necessary for the performance of a contract with you
  • Legal Obligations: Processing is necessary for compliance with a legal obligation
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

8. Disclosure of Data

We may disclose your Personal Data in the following situations:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Dondo
  • To prevent or investigate possible wrongdoing in connection with the Services
  • To protect the personal safety of users of the Services or the public
  • To protect against legal liability

9. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights

10.1 For EU/UK/CH Residents (GDPR)

If you are a resident of the European Union, Switzerland, or Great Britain, you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

You have the following rights:

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

10.2 For California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You can request information about the personal information we've collected about you in the past 12 months
  • Right to Delete: You can request that we delete the personal information we've collected from you (with certain exceptions)
  • Right to Correct: You can request that we correct inaccurate personal information that we maintain about you
  • Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale or sharing of your personal information for cross-context behavioral advertising
  • Right to Limit Use and Disclosure of Sensitive Personal Information: You can direct us to limit the use and disclosure of sensitive personal information to specified purposes
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights

10.3 For All Users

Regardless of your location, you can always:

  • Review, update, or delete the information in your account
  • Opt-out of marketing communications
  • Choose whether to provide certain types of information

To exercise any of these rights, please contact us using the information provided in Section 2.

11. Do Not Track Signals

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

12. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

14. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

15. Third-Party Services

Our Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.